Can I cancel an order?
How can I return a product?
In how many days will I receive my order?
You will receive your products(provided that they are available) in the stated address within 2–4 weekdays.
Are all products in your eshop available?
The products that you see in our electronic shop are readily available. In case the product you ordered is temporarily out of stock, we will shortly notify you to discuss the choices that you have.
Does silver rust in water? Can I wear it in the sea or when I take a shower?
How can I protect and maintain your jewels?
You can read our relevant webpage : http://www.isonjewellery.gr/%cf%86%cf%81%ce%bf%ce%bd%cf%84%ce%af%ce%b4%ce%b1-%ce%ba%ce%bf%cf%83%ce%bc%ce%b7%ce%bc%ce%ac%cf%84%cf/%89%ce%bd/
If I want to order, do I also have to pay shipping cost?
The shipping cost is 2,20 Euros for orders up to 40 Euros, and free of charge for orders of 40 Euros and more. You can also see details in our shipping webpage :http://www.isonjewellery.gr/%ce%ba%cf%8c%cf%83%cf%84%ce%bf%cf%82-%ce%b1%cf%80%ce%bf%cf%83%cf%84%ce%bf%ce%bb%ce%ae%cf%82/
If I have a discount voucher, how can I use it? Can I order something with the discount?
By ordering through our e shop, www.isonjewellery.gr , when you go to “my bag” there is an option box “activate my discount voucher”, complete the code and press “activation”